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Isaac Gomez

Isaac Gomez

Senior Operations Manager, Projects

Citi

Dallas/Fort Worth Area

A proven visionary and strategic leader that translates business plans into maximum profits commensurate with the best interest of shareholders, customers, employees, and the public. An expert in enhancing profitability; executing strategic corporate initiatives, and creating high-quality solutions that improve operat...

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Citi

AVP Control Officer & Operations Manager

reduced operating costs through desktop optimization and operational consolidation of units realizing an annualized operational and technology cost reduction of $2.23MM.
Managed the deployment of the Spanish call center unit in Latin America realizing an annualized operational cost reduction of $3MM.
Oversaw the implementation of operational risk governance processes.

Citi

Sr Project Manager

Responsible for the Program level management of Control MIS within North America Collections non-Collections functions as well as global collections units. Includes managing all Control MIS related project work and line of business relationships to ensure process adherence and achievement of program level goals.
 Oversee the reporting around all program goals and monthly status update to Manager Directors and key stakeholders.
 Provide project management around upcoming conversion to new platform and data warehouse, addressing all Control MIS reporting and data needs.
 Matrix manager providing guidance and leadership around all daily administrative and tactical day to day support of the Control MIS function.