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Irma Valencia

Irma Valencia

Santa Ana


Cash Call Inc.

Customer Service Representative

I help approximately 100 customers a day. I assist customers with questions regarding their current loan, take payments, make payment arrangements. Email them documents or contracts they request. If there is down time, work on return mail.

Career medium 03
Career medium 02

Brotman Medical Center

EOB Analyst/Record Specialist

I would review approximately 80 EOB'S a day and prepare for appeals. Submit adjustments, send out for secondary billing if needed. Help in the file room with patient medical records, print EOB'S, medical records, file records away.


Alta Hospitals

Customer Service Representative

Answer phones,open and distribute mail. Submit subpoenas to legal department for release of patient billing. Prepare itemized billing for attorneys, patients and copy service companies. Data entry,fax,copy,and file when needed. Call patients to remind them they have a balance on their account, make payment arrangements and or pay with a credit card. Sent out charity applications for patients with low or no income. Verify commercial, Medicare and medi-cal insurances.

Career medium 01

Allied Business Schools

Student Services Representative

I would order laptops for online students,gave student support over the phone for their online courses, ordered supplies and books for students.

Saddleback High School

General courses, Business Skills