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Iris Paz

Iris Paz

Bilingual Secretary 2, Registrar

Adventist Healthcare/ Health Wellness Department

Silver Spring, MD 20906


Adventist Healthcare/ Health and Wellness

Bilingual Secretary 2/ Registrar

- Performs daily office functions including answering phones, filing, and correspondence.
- Provides support and assistance with administrative tasks for departmental special events, as assigned.
- Provides technical and support to coordinators in completing records;assisting with classes, events, and programs.
- Completes registrations for classes, events, programs, or services for department including the preparation of class rosters or appointments, as assigned.
- Answers registration phone calls, monitors voice mail, and e-mail as assigned.
- Provides specific reports relative to assigned project areas.
- Processes financial information for customers for classes, programs or services.

Career medium 03
Career medium 06

Adventist Healthcare/ Takoma Surgical Associates

Secretary 2

- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering inquiries.
- Optimizes patients' satisfaction, and provider time by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Recording and updating financial information; collecting patient charges; filing, collecting, expediting third-party claims.
- Code patient services and enter into billing system for insurance claims.
- Maintain business office inventory and equipment by placing orders for supplies; scheduling equipment repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.


Montgomery General Hospital/ IMC Unit

Patient Care Technician

- Performed vital signs and blood sugar test on patients.
- Provided direct, quality patient care in activities of dailiy living under the supervision of a certified nurse.
- Maintained and documented patient information pertaining to ongoing treatment.
- Reported changes in patient condition to supervising nurse.
- Ambulated and repositioned patients.
- Performed EKGs whenever necessary.
- Provided a hygienic and safe environment to every patient.

Career medium 06

Montgomery College

Medical Coding, ICD-9 and CPT

Howard Community College

Patient Care Technician, Advance Patient Care Skills: Theory

Americare School of Allied Health

CNA, Nursing Assistant Training Program

Montgomery Blair HS

General Studies

GED 2009