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Ingela Jensen

Ingela Jensen

Support Professional

APSIS International AB


Support Professional


APSIS International AB

Support Professional

Helping customers overcome day to day challenges in Apsis email-marketing solution and event management.
Aiding in developing the team processes and internal communication - this included creating new processes for leads generation and management between the support department and sales team.
Generate reports and provide strategic support to clients to help them improve and grow their email marketing success.
Aiding the marketing department with translations and development of guides, articles and company website, as well as proofreading and providing feedback on copy.

Career medium 03
Career medium 05

St John's Church Hampton Wick

Office Manager

I participated in this young church plant in the CofE, South London, by partly organising logistics and administrative tasks, but also filling the role of Personal Assistant to the clergy. HR and workplace safety was also on my desk.


Lionhead Studios

Facilities and Communications Co-Ordinator

This was a wide and encompassing role, ranging from ensuring the facilities ran smoothly and without major interruption, to project managing a major refurbishment of the two sites
The second half of the role meant aiding in the induction of new staff, the maintaining of meaningful internal communication at all points, as well as steering up the social committee, which organised company days, kick-offs and other activites.

Career medium 02
Career medium 03

Rebellion Studios

Office Manager

General administrative duties, as well as functioning as PA for studio and production heads. I also took ownership of facilities and devising operational policies and procedures Ensure telephone and reception duties are covered
Additionally I functioned as key HR manager, including risk assessment, Health and Safety regulations and recruitment processes, as well as ensuring staff payroll and personnel records were kept up to date and in line with company policy,


Cheshire County Council

Temporary Training Administrator

Handling enquiries from staff, other agencies and members of the public
Ensure the effective and efficient provision of service to Social Services Training
Using Oracle systems to ensure procurements is completed and followed up promptly
Collaborating with team members to improve systems and procedures used
Update information on manual and/or computerized systems to ensure that information is accurate and up to date.
Preparing management reports to enable senior staff to make appropriate decisions.
Ensure information flow to and from other service areas is efficient and prompt.

Career medium 06
Career medium 01

Mid-Cheshire Health Trust

Temporary Recruitment Coordinator

Setting up and maintaining the Admin & Clerical Bank for ad hoc work.
Assisting the Recruitment Supervisor to ensure the smooth delivery of all aspects of the recruitment service to a group of customers.
Working with the Recruitment Supervisor to improve the recruitment service offered to customers.
Supervising the implementation of new working practices/procedures as they are introduced.
To manage data, ensuring relevant and timely information reports and related correspondence can be produced as and when required.
Full-cycle recruitment including security checks and induction planning


Warwickshire County Council

Recruitment Coordinator

Assisting the Recruitment Managers to ensure the smooth delivery of all aspects of the recruitment service to a group of customers.
Working with the Recruitment Managers to improve the recruitment service offered to customers.
Adopting new working practices and procedures as they are introduced.
To manage data, ensuring relevant and timely information reports and related correspondence can be produced as and when required.
Day to day supervision of Recruitment Assistants to ensure they are effectively deployed.
Providing support and cover for other Recruitment Officers when required.
Main point of contact for high volume recruitment.
Managing Recruitment Assistant/Administrators

Career medium 01
Career medium 05

Warwickshire County Council

Recruitment Administrator

Ensuring that candidates are invited for interview and references obtained liaising with managers as appropriate
ensuring that appropriate, up-to-date and relevant information is contained in recruitment packs
Recognising timescales, advertising media, content of adverts, job descriptions, person specifications etc.
Aid in maintaining the vacancies on the Warwickshire County Council Website.
To provide administrative support to the HR Recruitment Officer in relation to Recruitment processes, pre employment & post employment.
Processing and maintaining stocks for Personnel Stationery orders to Schools
Typing/Word processing correspondence
Filing and archiving.
Carry out data inputting (using HRMS database) and data retrieval
Support HR Recruitment Officer with pay activities, issuing contracts of employment, variations, terminations and associated letters.


Calor Gas, Leamington Spa

Sales Support Admin

Liaising with customers and sales reps to ensure smooth delivery of sales
Logging and reporting transfers of new accounts
Keeping a diary for sales reps
Handling all daily post and literature mailings

Career medium 06
Career medium 03

Approachable Accounting, Leamington Spa

Office Admin Manager

Answering and recording phone calls, post and email
Liaising with clients over basic book-keeping work
Logging and reporting weekly activity to Operations Director
Keeping a diary for MD and OD
Aiding in recruitment and training of new staff
Handling payroll and staff records
Setting up systems and processes for day to day admin and HR work


Garlands Call Centre

Customer Service Representative

Xtreme Information", Newcastle

Translator/ Monitor


Sales assistant/ Assistant manager

Quality Control Scania

Train Hostess

The Open University

BA, Literature

Cleveland College of Art and Design

CHEd, Costume Design

Christian IV's Skola

Drama & Languages

Malmö Högskola

Internationell migration och etniska relationer