Operations Manager
Responsible for the day-to-day operations of this technology-focused digital agency.
Member of senior management team providing strategic direction to operation of business.
Over 1,200 hours of experience as a project manager for numerous digital agency projects.
Spearhead the reconfiguration IT services delivery to internal and external customers.
Progressive career growth from Sales Coordinator to Operations Manager.
Responsible for first and second line technical support for Symantec WinFax and WinComm products and to act as team lead and mentor to junior support analysts.
Managed receipt and distribution of store merchandise.
Liaised between developers, managers, third party consultants, administrative assistants and business owners to manage the successful development, maintenance and promotion of web sites.
Researched, documented and recommended robust e-commerce solution for merchant to sell jewelry online.
Lotus Domino Administration and Development
Intranet development
global telephone technical service support for WinFax/Wincomm etc
assistant supervisor to team of 6
I was responsible for database and application support for the Homemaker division.
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