Regional IT & Projects Manager - EEMEA
January 2006 — Present
Working out of Dubai, and frequently traveling across the EEMEA region. I ensure an efficient, secure and cost effective IT and telecom network infrastructure to support the company’s regional business operations and conform to corporate policies and guidelines. My responsibilities include implementing corporate applications and business systems and develop local supporting procedures. I manage and liaise with IT and telecom providers across the region in accordance to planned budgets and requirements both at a regional and country level. Manage and plan the IT budget for both short and long range capital plans, in coordination with the finance team. Ensure integrity of all data and systems across the region, and conduct regular internal audits of systems and procedures. Project-manage implementation and rollout of corporate applications, on a regional level, in accordance with agreed upon priorities and deadlines. Take leadership in providing recommendations and support to help regional management reach its business and productivity targets. Proactively communicate with the group corporate IT on utilization and costs for telecomm carriers to facilitate the regional and global reporting and analysis. I also manage a team of IT Engineers across the regions, who provide first and second line of support to back-office infrastructure, as well as end users and applications. I ensure top level service delivery of all support services on a technical and professional level.