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Hua Jiao

Hua Jiao

Account Manager at Linde Electronic and Special gas Co.,ltd

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Linde Electronic and Special gas Co.,ltd

Account Manager

-- Strategy&Prospecting
1. To identify the new profitable opportunities with the profession technical and industry knowledge
2. Builds constructive relationship with key decision makers at multiple levels(Plant manager, technique Support)
3. Confirm customer's request, product and potential expect through analysis the stakeholders of the customer's organization and the competitors

-- Solution design and contract negotiation
1. Reviews customers' technical process flow to define current and future application requirements
2. Articulate benefits and effiency of various technolgies with deep knowledge of application technology and industry trends
3. Structures deals,negotiates financial terms, customer's character and risk analysis, resolves legal issues and assist to finalize contracts
4. Design the opportune routine map and make the detailed plan to follow up the status till execute the first batch service, solve the issues within company or from the customers.

-- Maintaining
1. Manage all customers specially some critical customers' accounts wihtin a defined territory
2. Review account performance such as revenue, price, profit rate, payment and manages contract renewals in a timely manner, identify the future development and the alternative expectation through the regular visit and sales report analysis, make an action plan and solve the internal support to capture the opportunity
3. Develop account plan and manages contract renewals in a timely manner
4. Develop pricing strategy for assigned territory in alignment with allocation goal, control the risk through the customer character analysis and history information
5. Make the monthly report of whole team, analysis the alternative data and suggestion plan for sales GM to make decision

Achievement:
1. Acquire the " Champion of Price Increase" issued by CEO
2. Get the "Six-Sigma Green Belt" Certification
3. Get the "Sales Skills" certification
4. Develop three key clients with the 10million RMB annual revenue

Career medium 05
Career
Career medium 06

Linde Electronic and Special gas Co.,ltd

Senior Planner of Supply Chain

1. Collect the customer's forecast and history information to make the strategy supply plan
2. Be responsible for the department project set up and excute and support the manager to finish the KPI
3. To Program and design the supply chain management with high efficiency, to meet the customer orders and global PGP business development
4. To lead the optimize supply chain procedure and identify the restrict bottleneck and set up the project to improve and eusure the capacity extend and product strategy plan
5. To make the stragety of the trade product and guide the raw material purchasing, based on customer’s order and forecast;
6. Define the stock level and control the costs
7. Dispose customer's complaint and make the correct action plan to satisfy customer's request

Achievement:
1. Lead a project to enlarge 20% capacity of the Azone with cost saving 300K RMB annually
2. Acquire the "Employee spot award" issued by senior leadership

Career

Linde Electronics Gases Co.,

Acting Commercial Manager

1. In charge of the commercial performance of the whole factory
2. Lead the product sourcing and management activities
3. To be solre responsible for working with the Asica ESG product Management team to promote and supply Suzhou products to other regional Linde companies in Taiwan, Korea, Singapore, India, etc.
4. To ensure appropriated systems are in place to accept and track orders and payments from domestic and overseas customers

Career medium 05
Career
Career medium 04

Linde Electronics Gases Co.,

Customer Service

1. Process orders and coordinate between sales, production,engineering and logistic personnel to ensure on-time delivery, to meet customer’s requirement.
2. Make the forecast and delivery plan every month
3. Keep closely communication with customer and regularly visit customers to gain important insight about requirement and improve customer satisfaction index
4. Dispose customer complain about quality and shipping , push the quality and other related department to improve in due time.
5. Take part in SAP launch training and make sales master data input and test. Perfectly use SAP in daily work
6. Make the sales report and marketing analyze every month.
7. Write the customer service manual training material and successfully trained two freshman to competent the position


Achievement:
- Win the model employee recognition from Linde CEO
- Successfully transferred 200 million business in 3 months
- Lead the factory SAP launch
- Achieved 10% business increase by further development current customer in 2010

Career

DynaPack Technology (Suzhou) Inc.

Sales Engineer

1. Based on the customer’s forecast, make the internal forecast and arrange the shipment schedule to customer, trace and dispose the related problem.
   2. Follow up with the new projects from trial on to mass production, and coordinate with RD, QA, ENG Department.
   3. Dispose with the customer’s complains and cooperate with related department to improve and track with the solution.
   4. Do with the RMA production, and arrange the shipment to customer again.
   5. Receive customer’s visit and make the company profiles and other related files, meanwhile attend the business with high leader.
   6. Visit the customers regularly to know the latest request, and improve the customer’s satisfaction to enlarge p/o, together with the QBR meetings;

Career medium 02
Career

Henan University

Bachelor's degree, Automotive Engineering Technology/Technician