Marketing Representative - Amazon Project
August 2013 — Present
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Marketing Representative (Amazon Project) at Pactera | Advertising | Marketing | Fashion Merchandising |
-Recognized as a top performer. Developing new sales Sales techniques to achieve high conversion rate in consumer loyalty marketing.
-Delivering exceptional customer service experience and building relationships with customers and my team.
-Maintaining merchandise and store visual presentation.
-Mentored and motivated students.
-Supported students to achieved learning outcomes and gave feedback to instructor to help achieve class expectations.
-Provided Photoshop tutorials, and helped students in creating successful promotions for local businesses.
-Maintained and ensured consistency of division editors.
-Created yearbook spreads by reporting, writing, rewriting, and designing spreads according to design specifications.
-Led committees by setting new goals, providing training and establishing team projects.
-Developed and established brand identity and maintained consistency.
-Promoted events by creating weekly videos and newspaper advertisements, social media, posters, and digital signage.
-Represented Della as a brand ambassador selling products at fair exhibitions.
-Created technical flats, maintained social media, performed quality checks, and shipping and handling.
Della is a socially responsible fashion line based in Los Angeles that works directly with a community in Ghana, West Africa. We believe in responsibility, not charity, and are committed to change the way people shop by bringing socially responsible consumerism to the forefront of the fashion retail market.
Our mission is to empower the women we work with by providing jobs, education and skills training, so that they will one day take these opportunities and turn them into a lasting, better way of life. Every product is carefully handcrafted by a seamstress using authentic West African textiles.
-Provided excellent customer service with a friendly and proactive attitude in a fast-paced environment.
-Improved customer retention and provided solutions to customers' inquires, delivered excellent services quickly, accurately and efficiently.
-Improved sales of value-added services & products through cross selling strategy.