Abdulla Fouad Holding Co.
Group IT Manager
November 2009 — Present
Management Responsible for Group IT (including multiple branches thru-out Kingdom , Infrastructure & daily operations, Liaison to onsite support company , Vendor liaison with all IT & Electrical vendors, Manage IT Projects, Telco & PABX,IP Telephony Management System, Call Centre System, SLA monitoring, Contract monitoring, IT Architectural Designing, QA, Helpdesk monitoring, Support Deliverance Standards, Contracts Negotiation, IT Steering committee leader, Responsible for UPS & Generators (250kva & 500 kva) and electricity in the entire group, Building Security Card System EFax System, IT acquisitions, New Server Room build (Entire Project : Project Manager, Design, Tenders, Vendor selection, Air conditioners, power systems, monitoring, etc.), Servers relocation to HO, MPLS design and negotiations, Windows Server 2008 & virtualization (Hyper-V).
•Planned and Procured the required resources and equipment’s
•Defined the IT strategy for AFCO Group.
•Contributed in planning, budgeting and controlling IT Department resources & infrastructure.
•Managed ERP project from feasibility to product evaluation, product selection, implementer selection, project team hiring to implementation and post go live support.
•Monitor Track and Present status of Projects in progress.
•Project Planning and Execution; Monitoring and tracking project progress.
•Extensive follow up and ordination with other Department Managers regarding business blueprint workshops, trainings, unit tests, integration tests, master data and cutover data.
•Set up Help Desk for post go live activities.
•Consults with High management and reviews projects proposals to determine goals, time frame, funding limitations, and procedures for accomplishing projects, staffing requirements, and allotment of resources.
•Develops projects plans specifying goals, strategy, and staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.