Multiple Line Representative
October 2013 — Present
>State Farm Bank Certified: Help in booking and servicing of vehicles loans, credit cards, and CD's.
>Use a customer-focused, needs-based review process to educate customers about insurance options.
>Meet sales expectations given by the Agent while also providing prompt, accurate, and friendly customer service.
>Serving includes insurance availability, eligibility, coverage, policy changes, claim submission, and billing clarification.