Fair Home Lending
Executive Assistant/Office Manager
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Partners with the Vice President to maximize the efficiency and impact of the sales team. Manages pipeline analysis and forecasting through Salesforce.com. Works closely with Inside Sales Team and Marketing to increase the impact of outreach and other sales enablement activities. RFP/RFI response development. Manages sales enablement activities, contributing to achieving sales results. Implements sales process automation. Help to maintain superior customer relationships by embedding process in the coordination of key milestones. Coaching/guidance through the sales process. Manage strategic pricing analysis. Works cross functionally to ensure delivery of agreement terms. Developed comprehensive onboarding plan for new Regional Vice Presidents and Inside Sales team. Presents training program to all new hires.
• Gatekeeper and manager of senior team calendars (CEO, VP of Business Development, Product Development and Product Management). Schedule travel and events. Develop PowerPoint presentations, correspondence, and reports.
• Manage CRM and reporting systems.
• Manage internal communication with all departments to ensure that all internal meetings, communication and events run smoothly.
• Involved in development and implementation of strategic direction related to overall operations of the organization. Also responsible for managing the strategic planning process for the entire organization for 2009. Manages multiple strategic projects.
• Manages day-to-day activities of the organization, oversees office management, sales support, internal IT support, Human Resources. Manages relationships between organization and consultants hired for specific project guidance.
Created and managed the processing department of a small start-up company.
Supervised two employees, as well as incoming and outgoing enrollment packets of clients, managing client files, accepting or declining settlement opportunities, managing lawsuits, conducting reports on file statuses, interface with debt settlement company, and extensive communication with clientele.