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Heidi Sieck

Heidi Sieck

Chief Operating Officer

Democracy.com

New York, NY

Chief Operating Officer at Democracy.com

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There are a thousand hacking at the branches of evil to one who is striking at the root - H.D. Thoreau

Democracy.com

Chief Operating Officer

Democracy.com is the social platform that connects every candidate in every election with the voters who care about them.

For too many candidates, effective online tools are too expensive or complicated. Democracy.com solves that problem by providing every candidate a great campaign website that takes just minutes to set up and is FREE. Voters are able to take quick online actions that make a real difference in helping their favorite candidates win their elections.

Democracy.com is totally nonpartisan. Everyone is welcome. We believe the more voices that are heard the stronger our democracy.

Our mission is to level the playing field in elections at every level for candidates from any party or no party at all.

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Ohio Women - NARAL Pro-Choice Ohio, Women for Obama, Democratic Women's Caucuses

Women's Vote Director and Consultant

- Leading persuasion, voter engagement and GOTV efforts in key battleground state targeting 2.8 million female voters.
- Expanding infrastructure for coordinated women's engagement in Ohio politics.
- Coordinating with statewide elected officials and community leaders to participate in multi-channel campaigns.
- Representing organizations and elected officials in press and media focusing on critical economic and health care issues impacting women.
- Laying groundwork for future Emerge America Affiliate launch www.emergeamerica.org

Career

City and County of San Francisco

Program Director, Citywide Post-Disaster Resilience and Recovery Initiative

- Developed innovative comprehensive citywide post-disaster recovery program in partnership with Harvard Kennedy School of Government that seeks to implement resilience in all areas of city government.
- Created first known local government Lifelines Council of 40+ infrastructure and service entities exploring network interdependencies and post-disaster communications strategies.
- Top 25 Finalist for Harvard Kennedy School Innovations in Government Award

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City and County of San Francisco

Citywide Logistics Chief - Emergency Operations Center

- Coordinated citywide emergency logistics functions under National Incident Management System (NIMS) in $6 billion government organization with over 65 departments and 27,000 employees.
- Developed and implemented GSA disaster response strategies and plans including public works, citywide information technology, real estate, contract administration/purchasing, and citywide vehicle fleet.

EMERGENCY RESPONSE EVENTS
Golden Guardian 2010 Full Scale Exercise – Logistics Coach
Dubai Star Oil Spill 2010 – Logistics Chief
Operations SF DOC Terrorism Functional Exercise – Logistics Coach
Silver Sentinel 2007 Functional Exercise – Department Operations Center Coordinator
Earthquake 2007 Functional Exercise – Logistics Coach
Beijing Olympic Torch Relay – Logistics Section Chief
New Year Storm ’08 - Plans Section Chief
Cosco Busan Oil Spill – EOC Manager – De-Mobilization and Plans Section Chief

Career

San Francisco Women's Political Committee

President, Board of Directors

Vice President (2009), Policy Chair (2008), Advisory Board (2007), Endorsements Chair (2006), Member (2005)

- Led largest women’s political committee in San Francisco, focusing on elevating women into positions of leadership and promoting foundational policies that encourage women and families to stay in San Francisco.
- Tripled the active membership and increased the political action program by 50% sending out over 120,000 slate cards in 2010 elections.
- Co-founder of the San Francisco Women’s Policy Summit and the Women’s Collaborative, the only comprehensive strategic collaborative of women’s organization in San Francisco’s history.

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Brava! for Women in the Arts

President, Board of Directors

Brava! for Women in the Arts owns and operates the Brava Theater Center in San Francisco's Mission District. Brava! is dedicated to redefining the American stage by focusing on new theater works by women, people of color, and youth. Brava's mission has always been two-fold: to give voice to the unspoken realities of women’s lives through the creation of new theater works with a national impact; and to improve the quality of life in San Francisco’s Mission District by providing cultural, social, and economic opportunities for its primarily Latino residents, particularly its youth.

- Led $1 million multi-cultural and feminist theater company operating a $8 million multi-stage theater center in San Francisco’s Mission District.
- Managed transition from founder-lead to operational theater business model by implementing strategic planning process, board development, financial restructuring and capacity building.

Career

City and County of San Francisco

311 Project Director

Project Director - 311 Customer Service Center (6/05 - 6/07) and Acting Director – Call Center Operations (7/06-2/07)

- Planned, designed and implemented innovative $20 million customer services center and back-up 911 call center successfully launched March 29, 2007 as planned and under budget meeting all business objectives.
- Created new 70+ person government organization with $11 million annual operating budget.
- Managed 150 member project team with over 10 vendor partners achieving ground-up facility design and construction, telecommunications and network design, call center applications installation (Avaya/Witness/Nice), CRM Integration (Lagan), cultural competency services (Language Line/TTY), government procurement and organization development.
- Led effective citywide change management and knowledge management program in over 140 city agencies among 27,000 city employees.

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Emerge California

2006 Graduate

Mayor's Office

SFStat Program Coordinator

Co-founded SFStat performance management program with thirteen city departments, creating formal accountability process based on Compstat and Citistat models.

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City and County of San Francisco

Technology Advisor/Public Information Officer

- Provided legislative, regulatory and administrative technology policy consulting to Mayor, Board of Supervisors and city departments.
- Specialized in cable television regulation, citywide technology enterprise strategies and telephony numbering.
- Oversaw citywide technology-focused communications including TV/radio, Mayor’s press releases, website development and public relations materials.

Career

Urban Media

National Compliance Officer

- Implemented all federal and state regulatory compliance requirements for start-up infrastructure and e-commerce company established by the founders of @Home Networks.
- Operationalized compliance requirements in customer service call centers, OSS/CRM systems, Nortel DMS 500 telecommunications network interconnection and routing, billing system, bill format, and federal and state tariffs, and telecommunications accounting requirements (taxes and surcharges).
- Led regulatory project team in enterprise wide Siebel CRM implementation.

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XO Communications/NEXTLINK

Federal & State Regulatory Analyst

- Coordinated all state and federal regulatory compliance for start-up competitive local exchange carrier in three California markets.
- Represented the company at the California Public Utilities Commission in regulatory proceedings and hearings.
- Managed local and long distance state tariffs filings, interconnection agreements and telephony numbering projects.
- Developed extensive subject matter expertise in implementing competitive telephony provisions of the Telecommunications Act of 1996.

Career

AT&T Wireless Services

Senior Regulatory Coordinator

- Tracked and analyzed wireless telecommunications regulatory issues at the FCC, Congress, and the courts.
- Supported the Senior Vice President of Law and Government Affairs during the passage of the Telecommunications Act of 1996.
- National customer complaint escalation point for all AT&T Wireless call centers.

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Career

University of Nebraska–Lincoln

B.A., Communications, Business and Art History

Harvard University

Masters in Public Administration, Women's Leadership