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Heather Smith

Heather Smith

Retention Specialist

Charter Communications

Battle Ground, WA

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Twin Creeks Ranch

Administrative Assistant

Assist owner and manager, filing, scanning, incoming and outgoing mail, data entry, scheduling appointments, assist with meetings

Career medium 01

Preferred Transfers

Receptionist/Customer Service

Title transfers for timeshares, accept payment, run multi line phone system, data entry, filing and scanning, incoming and outgoing mail, setting up new customers and timeshare transfer accounts

Career

Charter Communications

Retention Specialist

Make and receive calls from customers downgrading or canceling their service, save customers as well as upswell products and services, assist with bill and set payments

Career medium 03
Career

ACS

Customer Service Agent

Phone calls, assist customers with Sprint phone service including technical support, bill management and retention, up selling Sprint products and services

Wink's Hardware

Cashier

Answer phones, assist customers with will call and finding items, organizing and restocking shelves, assist with shipping and receiving, cash handling

Career medium 01

Wells Fargo Financial

Bill Collector

Assist customers in managing loans and credit card payments, answer automated phones, set up payment plans for customers, running meetings for team, training other collectors

Career

Scott's Excavating

Receptionist/Administrative Assistant

Multi-line telephone answering, assisting managers, consolidated fuel and phone reports, filing, scanning, incoming and outgoing mail, system creating and organizing, general office errands

Career medium 03
Career

Clark College

None, General

One year completed

Battle Ground High School

Diploma