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Heather Connelly

Heather Connelly

Rocky River, OH





Century Federal Credit Union


* Executed customer transactions, including deposits, withdraws, money orders, loan payments, and checks.
* Continued education on current banking products and services through American Bankers Academy.
* Maintained balancing record with 97% rate of accuracy.
* Executed stop payments and account transfers.
* Maintained friendly and professional customer interactions.

Career medium 04
Career medium 04

United Airlines

Flight Attendant

* Utilized standard operating procedures, effective crew resources management, communication and procedures specified in the company operation manual,.
* Complied with customs, immigration, and cabotage laws on international trips.
* Checked to ensure that medical equipment, food, beverage, blankets, reading material, emergency equipment and other supplies were on board.
* Ensured all crew members and passengers had complete paper credentials for admittance to all countries.
* Greeted customers in a timely fashion, while quickly determining their needs.


Mesa Airlines

Flight Attendant

* Worked within flight operations to maintain a culture of safety with efficient procedures.
* Utilized standard operating procedures, effective crew resource management, communication and procedures specified in the company operation manual.
* Ensured the passenger needs and expectation were met throughout the flight.
* Determine special assistance needs of passengers.

Career medium 03
Career medium 01

Steel Technologies

Shipping Logistics Coordinator

* Determined the most cost-effective procedures and routes for shipments.
* Managed shipment schedules to maximize productivity and cut cost.
* Communicated with dispatchers, warehouse and customers regarding outgoing orders.
* Translated business needs and priorities into actionable logistics strategies.
* Prioritized accuracy and on-time pickup and delivery.


United/ Continental Ground School

Boeing FAA Certification

Washtenaw Community College. AnnArbor Michigan

Core Course Work

Fryeburg Academy. Fryeburg Maine

High School Diploma