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Hayley Constantine

Hayley Constantine


Bristol, United Kingdom






I have been blogging since 2001 and have wanted to share my knowledge for quite a while. I started writing "Bonjour, Blogger!" as a book in my spare time which I am pleased to say is currently available to buy on Kindle. I realised that since blogging is such an changing industry, a website to go with the book would be a good idea. The website was launched in May 2013 and aims to connect bloggers for events and socialising whilst educating them in how to make their blog exactly as they want it.

Career medium 04


Accounts and Office Administrator

Workman LLP

Accounts Payable Clerk

Working in a large accounts payable team, my role has focused mainly on larger clients with a total of approx 250 properties between them. Using the cloud based accounts system Yardi, I ensure that all invoices are sent out to the relevant property managers or client for authorisation.
I process weekly payment runs for each client (approx 300 - 500 invoices per week), keep track of all invoices, chasing where necessary and handle any queries to ensure invoices are paid in a timely fashion. I liaise as necessary with clients and property managers to ensure there is sufficient funding and make them aware of any issues as soon as possible.
This is a permanent contract.

Career medium 01
Career medium 06

Boeing Defence UK Ltd

Accounting Clerk

Originally brought in to support the creation of activity codes to ensure projects were coded correctly in Sage Line 200, I then moved into assisting with accounts payable, in particular processing invoices, producing reports and dealing with supplier and internal queries to ensure invoices were paid in a timely fashion



Audit Administrator

Working within a small team, my temporary role as a compliance administrator was to check that various pieces of paperwork met the standards set by the LSC (Learning and Skills Council) in order to allow learners to be eligible to receive funding. This funding meant that learners were then able to study NVQ’s relating to their roles in the active leisure and hospitality market.

Career medium 02
Career medium 03

Audit Commission

Asset and Configuration Administrator

Working as part of a small team within Business Information Services - Service Delivery, this role was made up of various parts - the main areas covered included ensuring that the CMDB (configuration management database) was kept up to date, to reflect where IT related assets (e.g. laptops and software) are within the Commission in accordance with ITIL standards.
Another major aspect of the position was procurement, where various quotes were required to ensure that the best price available is found, raising purchase orders via Agresso for the items and tracking the items purchased to ensure that they were received in good time and undamaged. I was required to use both the web version and the back office client versions of Agresso, for various tasks such as raising assets. The day-to-day aspect of the role tended to be more request fulfillment based.


Crest Plus

Contractor Liaison Officer

In this position, I learnt how to swiftly adapt to changing situations, and how to relate these changes to many different types of people, mainly contractors who were either receiving payment via the company’s payment methods or considering registration with the company, consultants at agencies, and other departments within those agencies.
During my time at crest:plus, I gained considerable experience working in a high-pressure environment where strict deadlines have to be adhered to in order for payroll to run smoothly whilst maintaining a high level of customer service skills.
As part of my role, I was expected to:
Contact potential new contractors and explain the features and benefits of being paid through a company such as crest:plus, and negotiating which method of payment would be most suitable for them.
Handle a high number of both inbound and outbound calls, particularly on Fridays, the main payroll days.
Create and maintain effective working relationships with recruitment agencies. There were two reasons for this – to bring new business to the company, and to ensure that existing business did not experience any problems.
Deal with general payroll administration - registering contractors onto a new database system, dealing with relevant HMRC paperwork, etc.

Career medium 01
Career medium 01

Bristol and West


The role of benefits administrator was part of a small team within the Mortgage Collections department.
As part of this role, I was expected to:
Deal with a variety of financial details from various sources in order to send the information for processing to DWP in order for clients to receive help with their payments.
Communicate with a wide range of individuals both internally and externally based.
Act as an intermediate between different departments in order for certain essential processes to be carried out simply.


University of Wales, Aberystwyth

BScEcon, Business Finance

Christleton High School, Chester