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Haylee Brown

Haylee Brown

Support Specialist


Los Angeles, CA

The relationship between organizational performance and people is my passion. I love to learn and teach others. Being able to communicate concepts in a way that makes it relevant and relatable is what challenges me to be a better communicator. As a support specialist I develop and implement strategies that engage empl...






Support Specialist

•Work as a liaison between management and employees to identify problems in the operation and find solutions
•Look for emerging trends and find solutions to manage disruptions and improve operational efficiency.
•Collaborate with management on project to setup and coach self-directed teams
•Advocate for employees ideas and perspectives in the context of the organizations goals
•Define and develop the support specialist role in new departments within the region
•Team member on a finance project with a cross departmental team lead by the branch controller

In this role I work as a liaison between employees and management to improve the operation and suggest new strategies. I have gained experience in designing operations, floor layout and how to implement and coach self-directed teams.

"Value the employee experience for the outcomes it creates, not the experience itself." Giving employees the tools they need and empowering them to make decisions will create a great employee experience and produce a positive outcome. #humanresources #cu

Read the latest blog from Ben Eubanks and PeopleStrategy & learn how HR can help to create a better employee experience and drive business results.


Gap Inc.

Sales Associate/Brand Team

Working at Gap Inc. I learned how to run a business. Over my nearly ten years with the company I have done everything in stores from folding the perfect tee to merchandising the entire floor. I am inspired daily by Don Fishers's "Do what you love."

I have worked in retail for nearly 10 years in management and associate roles on the customer and brand side of the business.

Johns Hopkins University

Masters, Communications

I have always loved to explain things to others and realized that communications is something I enjoy. Through this program I have had the opportunity to learn how to craft messages and target them to audiences. Whether I am trying to market a product or inform the public about a topic I can create a message. I have even worked with a brewery helping them grow their brand.


Biola Universty

Bachelors, Business Administration

In the business program I learned that I thrive under pressure and enjoy the administration aspect of business. With a emphasis in international business I studied intercultural communication and became more aware of how globalization is changing the way we do business.


University of California, Irvine

Certificate, Human Resources

Once I took on a training role early on in my career I realized that not only do I love to learn but that I enjoy teaching others. Providing the context and training to teach critical skills for success is motivating. I enjoy seeing others develop and completed this program to continue my development in the human resources field. Courses such as Leading Successful Organizational Change taught me how to see the importance of human resources in organizations.