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Hannah Norris

Hannah Norris

Hostess

M. Restaurant and Bar

Nashville, TN

Message
MENU ☰

M. Restaurant and Bar

Hostess

Operate and organize reservations with Open Table
Coordinate with concierges for reservations and shuttle service
Administer activities in dining room and assist staff to give exceptional service to guests

Career medium 03
Career
Career medium 06

George's at Alys Beach

Lead Hostess

• Supervised and coordinate activites of dining room personnel to provide excellent service to guests
• Greeted and seated customers, managed waiting list and acted as bartender as patrons waited
• Coordinated and communicated customer flow and wait to Executive Chef
• Handled retail sales and to go orders through Restaurant Manager POS system

Career

La Cocina Mexican Grill and Bar

Lead Hostess

Coordinated seating sections with wait and bar staff
• Oversaw dining room activities to ensure excellent service to customers
• Welcomed customers and administered wait list as needed, communicating with Chef

Career medium 01
Career
Career medium 03

Hartley Restaurant Group

Marketing/ Social Media Intern

• Helped manage and expand HRG's current social media platform working with HRG's PR firm, Wheelhouse South
• Designed online contests and promotions to increase social media involvement
• Created Instagram, Pinterest, Foursquare, and YouTube accounts for all three restaurants
• Assisted in creating owner's lifestyle blog and LinkedIn. Updated interrelated websites
• Gained and reported insight from dashboard analytics
• Worked on restaurant press kits. Planned and executed restaurant events

Career

AEG Live/ The Messina Group

Marketing Intern

• Communicated with local and out-of-town businesses for promotion involvement
• Assisted with grassroots marketing campaigns
• Updated online web content through AXS content management system
• Participated in behind-the-scene tasks for local concerts
• Operated merchandise sales at show

Career medium 01
Career

Florida State University

Bachelor of Science, Marketing