American Red Cross - Blood Services of Southern California Region
Dispatcher / Driver
July 1991 — November 2013
Dispatcher: Customer Service & phone communication skills. Responsibility of staff. Dispatching orders of processed & filled blood orders for hospital supply & patient needs. Arranging donated blood pick ups from donor centers using Red Cross drivers and contracted courier messenger services of FedEx, Quick International Messengers, and private courier companies. Monitoring blood supply by computer and visual inspections for public safety. Documentation and management of blood supply. Ability to perform multi tasks under extreme pressure with skill of organization.
Driver: Processing and filling blood orders for hospitals. Delivery and pick ups of donated blood to hospitals and from donation sites. Computer work.