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Grady Lee

Grady Lee

Interface Management Intern

ADP

Aiken, SC

Business Management, Finance

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ADP

Interface Management Intern

*Assisted management with monthly reports to drive quality improvement.

*Applied excel skills to enhance reports with pivot tables and various formulas.

*Collaborated with interns across the country, via phone and email, to prepare and present a business case study to several associates across the country.

*Inquired and explored various opportunities across several business units at ADP.

Career medium 04
Career
Career medium 06

ADP

Implementation Specialist II

*Accurately implemented ADP payroll system upgrades for multiple clients simultaneously, while adhering to strict deadlines.

*Performed payroll system analysis to minimize potential errors during the implementation process.

*Enhanced the utilization and efficiency of ADP's Workforce Now product within client companies.

*Collaborated across various business units to drive successful product implementation.

Career

The Active Network

Implementation Specialist

*Responsible for the setup, testing, and registration management of several major corporate events.

*Designed and collaborated with developers to drive product enhancements for client events.

*Provided on-site setup, technical, and registration support for major corporate events hosting 500-12,000 attendees.

*Utilized AtTask Enterprise Work Management software to ensure accurate billing to clients.

*Applied excel skills using vLookups and other various formulas to ensure data accuracy.

Career medium 05
Career
Career medium 05

ACTIVE Network

Manager, Call Center

*Expanded and improved the call center team to take on additional clients.

*Communicated with clients, business analysts, and developers to provide accurate support for events with attendees ranging from 100-15,000 attendees.

*Collaborated with business analysts and developers to correct event registration issues to minimize call volumes.

Career

Unisys

Customer Service Representative II

System Networks, Inc.

Network Engineer

The Church of Jesus Christ of Latter-day Saints

Full-time Missionary

University of South Carolina-Aiken

BS, Finance