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Gobika Karunanithi

Gobika Karunanithi

Customer Service Specialist

Best Buy

New City, NY

Administrative Accounting Assistant at Love Movement LLC

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Best Buy

Customer Service Specialist

• Provided friendly, fast and accurate service for all customer
• Maintained knowledge of current sales, promotions and policies regarding payments & exchanges
• Received and processed cash and credit/debit payments
• Helped customers with any questions regarding the store, inventory and store services
• Explained the functions, usage and maintenance of products
• Placed and arranged online orders for in-store pick up and at-home delivery & services
• Effectively communicated with customers in a positive language during customer returns
• Promoted rewards points card and financing credit card provided by the company
• Assisted customers apply for company’s financing credit card.

Love Movement LLC

Administrative Accounting Assistant

• Maintained the accuracy and organization of the books
• Documented financial transactions by entering account information
• Gathered back-up support and preparing of Journal entries
• Assisted in various projects, including but not limited to analysis of client’s financial position
• Gained strong PC skills utilizing Microsoft Office and QuickBooks software
• Entered all journal entries into the accounting software in a timely manner
• Provided counseling and plans for improved business management
• Designed main website and updated most social media websites including Twitter and Facebook
• Produced a marketing strategy for the launch of the company