Business Consultant - Start-ups
November 2015 — Present
Business Design, Design Thinking & Strategy Consultancy
Originated 3 partnerships for a startup in FinTech, on top of fostering new connections with global clients. Created manual and presentations for sales, plus writing for their blog.
Used Design Thinking to investigate the whole customer-based process for a insurance company to identify and re-design their business to have an innovative approach and be focused on the final customer, rather than the broker. Led brainstorming sessions for each of their products as to foster creative thinking within the organization. Built the experience map based on interviews with over 30 people within the organization, identifying key aspects of the business that should evolve. This enabled the Strategy and the Marketing departments to put together a host of improvements for the company in the next 5 years.