November 2001 — June 2004
I was in charge of the tuxedo rental department where I set up appointments and met with clients who were planning a wedding and helped them choose colors, tuxedo style and shirt style, accessories, everything from head to toe for their wedding party and entered everything into our system. I fitted the entire wedding party for in house tailoring on their tuxedo rentals when they came in and ordered them. I also did high school prom groups and other special occasions. I was also responsible for training new CSA's, inventory, putting together suits, shirts, ties, and casual outfits for customers on the display table to maximize the sales of the CSA's and selling store managers, made decisions on store and window displays, set up displays in the tuxedo rental department, dealt with customer issues, working the register, opening and closing the store, and enrolling customers in our rewards program.