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Giannos Kosta

Giannos Kosta

Nicosia, Cyprus



Handy's Security Systems

Operations & HR Manager

• Design, development and implementation of the 5 year strategic operational plan based on corporate directives. Execution and monitoring of the operations strategy. Reporting to the CEO.
• Management and coordination with external consultants for the implementation of an ISO 9001 certification. Quality Control Verifier.
• Management and deployment of an ERP system. Management of software and hardware upgrades. Technology Analysis Requirements.
• Development and implementation of operational processes for improved operational efficiency and cost reductions by 6% y-y.
• Operations budget management. Purchases and vendor relationships.
• HR Management; staff recruitment and selection; designed the training and development plan and its implementation. Staff records.
• Employee relations; staff appraisals and performance evaluations.
• Health and Safety OHSAS 18001 Compliant.

Career medium 05
Career medium 05

Handy's Security Systems

Sales & Marketing Manager

• Key Account Management & Sales team management. Achieved over €2m in sales by 2012 with a 16% GM.
• Sales & Marketing Management Budget; SPIFF Schemes & Sales Incentive Plans. Vendor MDF management.
• Development of sales operational processes & procedures for improved operational efficiency & interdepartmental communication.
• Contribution to the design and implementation of the marketing strategy so as to create product demand and brand awareness. Realised a ROI and increased sales by 4% Q on Q.
• Designed, directed & implemented the primary & secondary market research plan so as to establish customer satisfaction as well as for the development of new products in order to sustain a leadership position and a first mover advantage within the market bases on a USP.
• Competitor analysis, business modelling & scenario planning processes so as to develop the products positioning and pricing strategy within its segment market.
• Identified new market segments so as to deliver new packaged products in a one stop shop solution format.
• CRM. Built relationships with key account customers.



Sales Executive

Sales and Business Development
• Increased sales by 6% within a 2 year period with a 20% GM.
• Devised business proposals for SMB’s.
• Proactively searched for new clients as to develop sales opportunities into secured contracts.
• Market development nationwide so as to increase leads and sales.

Career medium 01

European University of Cyprus

Master of Business Administration (M.B.A.), Business Administration and Management, General

University of the Aegean

Bachelor's degree, Sociology