Handy's Security Systems
Operations & HR Manager
May 2007 — March 2013
• Design, development and implementation of the 5 year strategic operational plan based on corporate directives. Execution and monitoring of the operations strategy. Reporting to the CEO.
• Management and coordination with external consultants for the implementation of an ISO 9001 certification. Quality Control Verifier.
• Management and deployment of an ERP system. Management of software and hardware upgrades. Technology Analysis Requirements.
• Development and implementation of operational processes for improved operational efficiency and cost reductions by 6% y-y.
• Operations budget management. Purchases and vendor relationships.
• HR Management; staff recruitment and selection; designed the training and development plan and its implementation. Staff records.
• Employee relations; staff appraisals and performance evaluations.
• Health and Safety OHSAS 18001 Compliant.