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Ghada Alshabib

Ghada Alshabib

Process Associate

Tata Consultancy Services

Saudi Arabia, sa

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Tata Consultancy Services

Process Associate

Working in the Saudi Employment Division (Staffing Services Department) in Saudi Aramco.
Main role:
Responding to emails from candidates about hiring and programs SA offers.
Handling escalated cases.
Single point of contact with the Saudi Aramco team.
Coordinate with Saudi Aramco to share new updates on regular basis.
Minor role:
Quality Coach\Quality Checker
Monitoring calls and emails.
Training new team members.

Princess Nora University

Bachelor, English Language and Literature