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Georgio Conroe

Georgio Conroe

Technical Support Representative

Computer Generated Solutions

Decatur

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Computer Generated Solutions

Technical Support Representative

Call customers to set up tickets for replacement hardware
Transferred urgent calls to the required departments quickly and accurately
Entered and updated new customer details in the customer management software according to administrative guidelines
Took inbound calls for providing service and product information

Career medium 05
Career
Career medium 02

Georgia Institute of Technology

Quality Assurance Tester

Beta tested games for Cartoon Netwoork, High Rez Studios, and Gametap
- Cartoon Network (Fusion Falls)
- High Rez Studios (Global Agenda)
- Gametap (Video Game Application)
- Facebook (Casino)
Learned advance computer science skills every hour of the work day
- Java Script
- HTML Coding
- Alice Programming
Documented software bugs, and report them to developers using Google Docs
- User Interface Bugs
- Graphic Bugs
- Crash Bugs
Report program malfunctions, and crashes. Also retested other bugs that have been tested
Tested and reported apps for the Apple iPhone and iPod Touch
Build a computer from the ground up.

Career