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George Booth Jr

George Booth Jr

Tech Support Coordinator

Verizon Wireless

Goldsboro, NC

Tech Support Coordinator at Verizon Wireless

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H&R Block

Tax Associate

Tax preparer processed over 100 client returns during tax season
Awarded for achieving daily goals

Career medium 03

Verizon Wireless

Tech Support Coordinator

Troubleshoot hardware and software issues to identify network/applications issues.
Use trouble ticket system for tracking customer interaction and problem resolution.
Followed up with customer to ensure first call resolution is achieved and deliver 100% customer satisfaction.

Career

Alltel Wireless

Alltel Advanced Technical Support Representative

Career medium 03

Alltel Wireless

Alltel Technical Support Representative

Provide troubleshooting assistance to determine why the service, equipment or feature is inoperable.
Provide warranty exchanges.
Provide billing assistance.
Sell product features and accessories.

Career

U.S. Air Force

Supply Management Journeyman

Supervised, trained, and evaluated the logistical performance for two military personnel and two civil service civilians.
Orchestrated arrival/departure of cargo, personnel, and ground support for deploying aircraft.
Provided guidance and instruction on mandated safety, security and logistical performances.

Career medium 03
Career

Remington College

A.A.S. Computer Networking Technology

Presidential Honors Award 4.0 GPA
Perfect Attendance Award

Airman Leadership School

Technical Training

Basic Military Training