Wisconsin Harley-Davidson - Oconomowoc, WI
September 2013 — Present
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B2B consultative inside software sales in both the private and public sector. Used both French and English to expand territory through cold calling and software presentations. Won a contest based on sales performance and received recognition for excellent customer service. Participated in a trade show.
B2B inside sales.
Pursued maintenance renewal payments for company flagship software by advising clients to maintain software subscriptions.
Exceeded annual goal by 10 percent.
Addressed consumer needs in call center environment regarding payment and software processes through telephone and email in French, German and English. Supported other departments with language abilities on occasion. Achieved bonus award for being a top third sales agent. Assigned to assist manager with processing refund checks. Attended regular team meetings to assist in process improvement.
Call center environment assigning telephone and HSI facilities for orders and trouble tickets as well as taking calls from other Frontier representatives to solve order and facilities related problems.
Specialized in internet provisioning and records.
Wrote an executive brief using information from our Marketing Research department for a Marketing Research course.
Participated in marketing activities to obtain sales leads.
Learned telephone switch programming skills and used various database software.
Provided technical support in a telecommunications software company using French, German, and English. Top=seller of newly introduced product. Collaborated with the marketing team on various projects involving foreign language skills. Assisted in weekly meetings to improve technical support processes.