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Garry Horne

Garry Horne

Technical Pre-Sales Consultant

Hitec (Laboratories) Ltd


Technical Pre-Sales Consultant at Hitec (Laboratories) Ltd


Hitec (Laboratories) Ltd

Technical Pre-Sales Consultant

• Providing pre-sales support to aid sales of Document, Policy and Risk Management systems and to be the technical expert to smooth through the sales process.
• Configuring and maintaining demos across multiple product streams and industries
• Working with Sales to bring our new products to market in DSX, TEN Risk and PolicyHub
• Demonstrating Document Management Solutions to potential prospects and new software to existing clients
• Structuring the SharePoint site and integrating other sites into SharePoint
• Liaising with developers, business analysts, marketing, QA, and 3rd parties to deliver solutions tailored to clients needs
• Communicating complex technical information to non-technical personnel
• Creating detailed RFI and RFP responses
• Meeting challenges to ensure excellent client relations are maintained – mediating between both customers and Hitec technical and business staff through on-site support and trouble shooting, coordinating process planning meetings when projects have stalled
• Demonstrating flexibility with clients, hours and willing & able to travel to provide the highest professional standards

Career medium 06
Career medium 02

Hitec (Laboratories) Ltd

Technical Project Manager

• Managing implementations of EDM (Electronic Document Management) and Document Compliance systems for a wide array of customers including investment banks, public sector and other multi-national organisations
• Involved in the strategic development of the Conform product along its lifecycle from conception, through to growth and later maturity
• Working closely with customers on all aspects of the project lifecycle, leading to the successful implementation of Hitec’s client server solutions
• Providing a high level of experience in technology and methodologies with excellent documentation and analytical skills.
• Understanding the needs and restraints with running a virtualisation project and using VMWare to create virtual systems for testing that allow rapid deployment and testing
• Worked in support of transitioning from the traditional waterfall development cycle to an Agile team approach
• Providing pre-sales assistance to the sales team for all products including putting together detailed RFI and RFP' responses



Project Manager

• Project management of implementations for BT, William Hill and Comet HR Recruitment products including Applicant tracking systems and behavioural assessments
• Technical account management for BT, UBS, Ernst & Young, Nationwide, Parc, Comet, LogicaCMG and William Hill for all products
• Putting together detailed RFI and RFP' responses to tight deadlines for Applicant Tracking systems for government agencies, UK and European companies
• Developing MS project plans and facilitating execution of the plan with a focus on client-side deliverables
• Applying project management best practices with respect to project planning, risk and activity log management, issue escalation, resource management

Career medium 06
Career medium 06

Pegasus Solutions

Project Lead / Implementation Consultant / Technical Consultant

• Ensuring Hotel Booking engines are implemented in a timely manner
• Monitoring, evaluating and modifying where necessary all aspects of the project, including external client workload to ensure objectives are achieved and expectations met
• Implementing products and testing results alongside the customer to ensure products developed and put into operation adhere to customers’ requirements
• Working for the Product group in the US for 12mths helping to develop products for the European market and leading the detailed technical setup and Implementation teams in Europe



Application Analyst / 1st and 2nd line Application Support

• Providing 2nd line support to both internal personnel and external clients on commercial and bespoke software
• Designing standardised approaches to testing, building of new machines via images/ghosting and creating standard document sets
• Responsibility for supervising the configuration of over 500 laptops for a new audit approach
• Troubleshooting errors between conflicting software’s, Financial and debugging Visual Basic code
• Creating an internal VB6 application to record errors, defects and solutions

Career medium 05