Family Room Specialist
February 2011 — Present
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Family Room Specialist at Apple, Inc.
As a member of the Boylston Street retail store I offer workshops and private lessons in addition to floor sales.
IT support, database management, and networking for a small group of Mac users at the Kerdan Group.
Goal planning, budgetary consultation, project guidance, creative consultant.
Computer Lab Assistant, Help Desk Phone Support Specialist, and Roaming Technician supporting both students and staff.
Supported a network of 100+ computers in both office and classroom environments using a Mac OS X server and custom FileMaker applications.
Provided advising support to 15+ adolescent residents over the course of 2 summer sessions.
Sold and collected tickets. Docked and loaded Washington State ferries while monitoring ferry terminal activities.