Southern Illinois University
June 2013 — Present
Provided network support as well as maintained hardware/software for 500+ workstations mainly Dell computers ranging from Optiplex 745-990. Other tasks include maintenance for classroom projectors along with SMART boards. I've used Altiris Deployment Solutions to deploy software packages, computer images, software licensing, and scripts. Troubleshot hardware, software, and network issues as well as provided technical support for faculty and students.