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Funmibi Serrano

Funmibi Serrano

Technical Account Manager - IT Infrastructures

Acrodex

Calgary, Canada Area

Highly proficient account management professional with consulting experience in Information Technology. Acted as the trusted business advisor to customers. I have also had the opportunity to work on both infrastructures and applications. I am an organized, self-motivated individual who likes challenges and possesses a "can...

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Acrodex

Technical Account Manager - IT Infrastructures

Served as primary point of contact by creating a tailored service delivery plan to drive business value for City of Calgary workers
• Managed all aspects of IT Lifecycle project development from planning to deployment and support.
• Provided technical support for select Microsoft products to key accounts
• Researched customer behaviour, processes, business units and end users.
• Assisted in developing new products and marketing strategies for assigned accounts.