Courtyard Chicago Downtown/River North
Senior Executive Administrator
July 2013 — Present
Senior Executive Assistant at a unique 337-room Courtyard in the heart of Chicago.
In addition to administrative duties, my role includes the opportunity to create and implement my own projects and passions.
In my role I have assisted in:
Performing and pulling through group and BT opportunities via Site Inspections with our Destination Sales Executive.
Co-Chairing a major re-launch event to introduce top clients to our new and unique relationship with restaurant/banquet team 'Davanti Enoteca' and the overall completion of hotel's re-positioning as a full-service option in our market.
Managing Social Media, including creating new content, measuring outreach, and implementing a brand image in conjunction with social media management.
Responding to guest complaints and comments via Trip Advisor and Marriott Customer Care.
Managing project work for the hotel's special interests, such as the Great Chicago Fire Hydrant.
Coordinating associate events and hotel celebrations.
I look forward to continuing to learn and grow in this wonderful environment.