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Francois Fourie

Francois Fourie

IT Systems Support

Bonitas Marketing Company

IT Systems Support at Bonitas Marketing Company

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Bonitas Marketing Company

IT Manager

- Manage the IT portfolio within the Company.
- Vendor/supplier relationship and - contract management.
- Budget management.
- Project management.

Career medium 02

Stalker Hutchinson Admiral

IT Network Administrator

- Manage the Company IT environment: 160 users, 180 mailboxes, 42 servers (22 physical/ 20 virtual), +- 160 workstations/notebooks.
- Perform maintenance on the Company file servers (Microsoft Windows Server 2003/2008/2012) in terms of server health, security, capacity, and overall operation.
- Manage the Company network directory services solution, Microsoft Active Directory.
- Manage the Company collaboration system, Microsoft Exchange 2007.
- Manage the Company virtual server environment solution, Citrix XenCenter.
- Assist in managing the Company network environment: +- 10 network switches and relevant cabling.
- Assist in managing the Company firewall solution, Microsoft Forefront TMG 2010.
- Assist in managing the Company network threat management system, Trustwave Network Access Control.
- Manage the Company internet-based email spam filter, Google’s Postini.
- Manage the Company antivirus solution, TrendMicro OfficeScan.
- Manage the Company email archiving system, GFI MailArchiver.
- Manage the Company server environment using SystemTools’ Hyena.
- Manage the Company network printing solution: 15 Ricoh multifunction devices.
- Manage the Company Apple iPad environment.
- Perform desktop support for the complete user-base within the Company.
- Manage the Company data protection solution, Symantec System Restore/Backup Exec and QuorumSoft ALIKE/ PHD Virtual.
- Manage the Company network data storage solution, Synology Rackstation NAS.
- Basic administration of the Company SQL environment.
- Manage the Company data centre, its environmental monitoring system (SensorProbe), air conditioning- and fire suppression systems.
- Utilise the Company server environment monitoring system, ActiveXperts.
- Perform network audits using GFI LANGuard.
- Compile and document all relevant procedure/policy documents in my areas of responsibility.

Career

Sun International

IT Network Administrator

- Support the Resort Microsoft environment: 1500 users, 1200 mailboxes, 65 servers, 800 workstations.
- Support the Resort Active Directory Service.
- Support the Resort servers (Windows Server 2003/2008) i.t.o. health, security and capacity.
- Support the Resort Exchange 2010 system.
- Support the Resort management tools, MS System Centre Operations Manager (SCOM) 2007 and MS Systems Centre Configuration Manager (SCCM) 2007.
- Perform some administration of the Resort SharePoint Server 2007 system.
- Administer the Resort network printing solution.
- Comprehensive management and support the Resort backup solution, BrightStor ArcServe 15.
- Support the Resort antivirus solution, MS Forefront Endpoint Protection.
- Assist in managing the Resort Dell/EMC SAN storage solution.
- Responsible for 24/7 availability of all Resort data and the recovery thereof.
- Responsible for all IT-related audits conducted by internal- and external auditors.
- Monitor compliance to all Company security policies and procedures, directory services standards, ITIL/CobiT processes, North West Gaming Board regulations and all other applicable standards and legislation for IT within the Unit.
- Responsible for the development, implementation, maintenance and testing of the Unit IT Continuity Plan (BCP/DRP).
- Responsible for the Unit Definitive Media Library (DML).
- Mentor and guide various IT department staff on various systems/technologies used within the department.
- As a member of the departmental management team, assist with operational management within the department.
- Stand in as Department Manager in the event that the IT Manager and IT Operations Manager are not available.

Career medium 03
Career
Career medium 02

Sun International

Senior IT Engineer

- Support the Resort Novell NetWare environment.
- Support the Resort Collaboration system, GroupWise 6.5.
- Support the Resort desktop management suite, ZENWorks 6.5.
- Support the Resort backup solution, BrightStor Arcserve v. 11.5.
- Support the Unit Antivirus software package, McAfee Antivirus.
- Support the Unit Guest Lock technology (door-locking systems), Vingcard, SAFLock and TESA.
- Support the Resort Casino Management System.
- Manage the Resort Internet Service Provider solution.
- Manage the above-mentioned “Competency Groups”, and mentor/manage various Unit Engineers (First-Line Support Staff) in the above-mentioned fields.
- Provide 2nd/3rd level support to the Business Unit Engineers/Senior Engineers.

Career

Bateleur Resourcing

IT Consultant

- Support the Company Novell NetWare environment.
- Manage the Company backup solution, Attix5.
- Manage the Company antivirus solution, McAfee Antivirus.
- Manage the Company Intrusion Prevention System, McAfee IPS.
- Manage the Company desktop management suite, Novell ManageWise.
- Manage the Company NetWare/HP SAN solution.
- Provide 2nd/3rd level support to the Company IT Service Centre and 1st Level Support staff.
- Provide 2nd/3rd level support to the Company Remote (branch) Support Engineers.
- Act as Project Manager on various departmental IT projects.
- Assist with developing and documenting of the Company DRP/BCP plan.
- Ensure all system backups are current and available for extensive DR testing
- Assist in the extensive testing of the Company DR plan, including full-scale ‘live’ testing of the DR plan along with Business.

Career medium 01
Career
Career medium 01

Mutual & Federal

2nd Level LAN Support Specialist & Branch Support Engineer

- Act as Network Support Supervisor for the Mutual & Federal Polokwane/Tzaneen and
Botswana branches.
- Support the Company Novell NetWare environment.
- Provide 2nd/3rd level support to the Company IT Service Centre and 1st Level Support staff.
- Provide 2nd/3rd level support to the Company Remote (branch) Support Engineers.
- Install and configure various software packages at the Company Head Office.
- Manage the Company desktop management suite, Novell ManageWise.
- Act as Project Leader for various departmental IT projects.

Career

Mutual & Federal

1st Level Call Centre / Desktop Support Specialist, IT Service Desk

- Desktop support of all Company- and Third-Party applications, printing and all general PC support, to Head Office staff.
- Telephonic desktop support of all Company- and Third-Party applications, to Company users country-wide.

Career medium 03
Career

Hoërskool Florida

Cisco Certified Network Associate

CCNA, CCENT

CompTIA

Security+

EXIN

ITIL Foundation

Microsoft Certified IT Professional (MCITP)

MCITP

Microsoft Certified Systems Administrator (MCSA) : MESSAGING

MCSA: +M

Microsoft Certified Systems Engineer (MCSE)

MCSE

Microsoft Certified Systems Engineer (MCSE): SECURITY

MSCE: +S

Microsoft Certified Technology Specialist (MCTS)

MCTS

Novell: Certified Novell Engineer (CNE)

CNE 4.11, 5, 6