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Francois Fourie

Francois Fourie

IT Systems Support

Bonitas Marketing Company

IT Systems Support at Bonitas Marketing Company





Bonitas Marketing Company

IT Manager

- Manage the IT portfolio within the Company.
- Vendor/supplier relationship and - contract management.
- Budget management.
- Project management.

Career medium 02

Stalker Hutchinson Admiral

IT Network Administrator

- Manage the Company IT environment: 160 users, 180 mailboxes, 42 servers (22 physical/ 20 virtual), +- 160 workstations/notebooks.
- Perform maintenance on the Company file servers (Microsoft Windows Server 2003/2008/2012) in terms of server health, security, capacity, and overall operation.
- Manage the Company network directory services solution, Microsoft Active Directory.
- Manage the Company collaboration system, Microsoft Exchange 2007.
- Manage the Company virtual server environment solution, Citrix XenCenter.
- Assist in managing the Company network environment: +- 10 network switches and relevant cabling.
- Assist in managing the Company firewall solution, Microsoft Forefront TMG 2010.
- Assist in managing the Company network threat management system, Trustwave Network Access Control.
- Manage the Company internet-based email spam filter, Google’s Postini.
- Manage the Company antivirus solution, TrendMicro OfficeScan.
- Manage the Company email archiving system, GFI MailArchiver.
- Manage the Company server environment using SystemTools’ Hyena.
- Manage the Company network printing solution: 15 Ricoh multifunction devices.
- Manage the Company Apple iPad environment.
- Perform desktop support for the complete user-base within the Company.
- Manage the Company data protection solution, Symantec System Restore/Backup Exec and QuorumSoft ALIKE/ PHD Virtual.
- Manage the Company network data storage solution, Synology Rackstation NAS.
- Basic administration of the Company SQL environment.
- Manage the Company data centre, its environmental monitoring system (SensorProbe), air conditioning- and fire suppression systems.
- Utilise the Company server environment monitoring system, ActiveXperts.
- Perform network audits using GFI LANGuard.
- Compile and document all relevant procedure/policy documents in my areas of responsibility.


Sun International

IT Network Administrator

- Support the Resort Microsoft environment: 1500 users, 1200 mailboxes, 65 servers, 800 workstations.
- Support the Resort Active Directory Service.
- Support the Resort servers (Windows Server 2003/2008) i.t.o. health, security and capacity.
- Support the Resort Exchange 2010 system.
- Support the Resort management tools, MS System Centre Operations Manager (SCOM) 2007 and MS Systems Centre Configuration Manager (SCCM) 2007.
- Perform some administration of the Resort SharePoint Server 2007 system.
- Administer the Resort network printing solution.
- Comprehensive management and support the Resort backup solution, BrightStor ArcServe 15.
- Support the Resort antivirus solution, MS Forefront Endpoint Protection.
- Assist in managing the Resort Dell/EMC SAN storage solution.
- Responsible for 24/7 availability of all Resort data and the recovery thereof.
- Responsible for all IT-related audits conducted by internal- and external auditors.
- Monitor compliance to all Company security policies and procedures, directory services standards, ITIL/CobiT processes, North West Gaming Board regulations and all other applicable standards and legislation for IT within the Unit.
- Responsible for the development, implementation, maintenance and testing of the Unit IT Continuity Plan (BCP/DRP).
- Responsible for the Unit Definitive Media Library (DML).
- Mentor and guide various IT department staff on various systems/technologies used within the department.
- As a member of the departmental management team, assist with operational management within the department.
- Stand in as Department Manager in the event that the IT Manager and IT Operations Manager are not available.

Career medium 03
Career medium 02

Sun International

Senior IT Engineer

- Support the Resort Novell NetWare environment.
- Support the Resort Collaboration system, GroupWise 6.5.
- Support the Resort desktop management suite, ZENWorks 6.5.
- Support the Resort backup solution, BrightStor Arcserve v. 11.5.
- Support the Unit Antivirus software package, McAfee Antivirus.
- Support the Unit Guest Lock technology (door-locking systems), Vingcard, SAFLock and TESA.
- Support the Resort Casino Management System.
- Manage the Resort Internet Service Provider solution.
- Manage the above-mentioned “Competency Groups”, and mentor/manage various Unit Engineers (First-Line Support Staff) in the above-mentioned fields.
- Provide 2nd/3rd level support to the Business Unit Engineers/Senior Engineers.


Bateleur Resourcing

IT Consultant

- Support the Company Novell NetWare environment.
- Manage the Company backup solution, Attix5.
- Manage the Company antivirus solution, McAfee Antivirus.
- Manage the Company Intrusion Prevention System, McAfee IPS.
- Manage the Company desktop management suite, Novell ManageWise.
- Manage the Company NetWare/HP SAN solution.
- Provide 2nd/3rd level support to the Company IT Service Centre and 1st Level Support staff.
- Provide 2nd/3rd level support to the Company Remote (branch) Support Engineers.
- Act as Project Manager on various departmental IT projects.
- Assist with developing and documenting of the Company DRP/BCP plan.
- Ensure all system backups are current and available for extensive DR testing
- Assist in the extensive testing of the Company DR plan, including full-scale ‘live’ testing of the DR plan along with Business.

Career medium 01
Career medium 01

Mutual & Federal

2nd Level LAN Support Specialist & Branch Support Engineer

- Act as Network Support Supervisor for the Mutual & Federal Polokwane/Tzaneen and
Botswana branches.
- Support the Company Novell NetWare environment.
- Provide 2nd/3rd level support to the Company IT Service Centre and 1st Level Support staff.
- Provide 2nd/3rd level support to the Company Remote (branch) Support Engineers.
- Install and configure various software packages at the Company Head Office.
- Manage the Company desktop management suite, Novell ManageWise.
- Act as Project Leader for various departmental IT projects.


Mutual & Federal

1st Level Call Centre / Desktop Support Specialist, IT Service Desk

- Desktop support of all Company- and Third-Party applications, printing and all general PC support, to Head Office staff.
- Telephonic desktop support of all Company- and Third-Party applications, to Company users country-wide.

Career medium 03

Hoërskool Florida

Cisco Certified Network Associate





ITIL Foundation

Microsoft Certified IT Professional (MCITP)


Microsoft Certified Systems Administrator (MCSA) : MESSAGING


Microsoft Certified Systems Engineer (MCSE)


Microsoft Certified Systems Engineer (MCSE): SECURITY


Microsoft Certified Technology Specialist (MCTS)


Novell: Certified Novell Engineer (CNE)

CNE 4.11, 5, 6