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Felicia Ramirez

Felicia Ramirez

Technical Support Specialist

Paylocity

Orlando, Florida Area, us

Passion for process and software development while ensuring the needs of the client are being met. Skilled in communicating with professionals from all departments within an IT enterprise. Strong leadership and management skills.

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Paylocity

Technical Support Specialist

Identify, research, troubleshoot, resolve, and track client and internal departments cases using multiple systems. These system include Atlassian Jira, Microsoft SQL Server, CRM, and DBMS.