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Felichia Gilley

Felichia Gilley

Friendly and reliable with exceptional communication, organization, and time management abilities.

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Hollywood Casino Perryville

Server/Lead Trainer

As a Waitress:

customer focused
able to think on my feet
know and understand product offered
great organizational skills
detail orientated
good time management skills
work well in a team
able to deliver under stress
excel at achieving set goals
able to multi-task
coach-able
work well without supervision

As Lead Server/Lead Trainer:

Conducted job training for new servers.
Educated servers about menu items and ingredients.
Enforced proper safety and sanitation standards.
Ensured service areas were maintained clean and safe.
Ensured servers follow uniform and personal appearance standards.
Coordinated with management to resolve food quality issues.
Served alcoholic drinks as per Federal, State and Local standards.
Sound knowledge of different types of food and beverages
Familiarity with customer
Ability to stand and walk for long periods
Ability to provide directions to servers
Ability to lift up to 30 pounds
Ability to efficiently interact with supervisors, co-workers and guests
Superior time management and organizational skills

Career medium 04
Career
Career medium 04

Union Hospital

CNA

Provide high-quality patient care as an in-demand CNA position within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings.
Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.
Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
Displayed strong clinical skills in assessing vital signs, glucose checks, and providing pre- and post-operative care.
Adhered to safety guidelines; completed hospital’s Patient Safety Training meetings.
Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.
Complied with HIPAA standards in all patient documentation and interactions.

Career

Calvert Manor

GNA

Provided nursing assistance to residents in a 120-bed long-term-care facility.
Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

Career medium 03
Career
Career medium 01

Laurel wood care center

GNA

Provided nursing assistance to residents in a 120-bed long-term-care facility.
Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

Career

Calvert Manor

GNA

Provided nursing assistance to residents in a 120-bed long-term-care facility.
Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

Career medium 06
Career
Career medium 05

Pizza Hut

Waitress/Shift Manager

Acknowledged all guests with a friendly smile and responded to their needs and special requests.
Empowered the team to satisfy guests and resolved problems.
Recognized crew members for their efforts and contributions during the shift.
Helped in product promotions including sampling and ensured crew can properly describe and prepare all promotional products. Provided feedback, information and suggestions to Restaurant Manager.
Ensured the shift is properly staffed and the team is properly deployed to meet standards and goals.

Career

Cecil Collage

Nursing