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F. Arlene Elk

F. Arlene Elk

IT Vendor Manager

HALYARD HEALTH, INC.

Greater Atlanta Area, us

My name is Arlene Elk, and I am a Certified Outsourcing Professional as well as an entrepreneurial, innovative, and seasoned executive with 20+ years of multifaceted, progressively responsible, and cross-functional expertise in vendor relationship management, operations, budgeting, finance, customer service, and procurement. ...

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HALYARD HEALTH, INC.

IT Vendor Manager

Provide executive leadership to develop, evaluate, and maintain the IT Vendor Management Office governance center of excellence for the global organization, with key responsibility for creating and quantifying data-driven procedure development and delivery, policies, tool evaluations, and training programs. Manage day-to-day tactical and long-term strategic planning. Execute vendor quality surveys and analyze results. Liaise with executive management to provide feedback on effectiveness of vendor management strategies, programs, and initiatives. Recruit, hire, coach, and mentor junior staff members. Manage cost, schedule, contract performance, variance, and risk analysis.

KEY CONTRIBUTIONS:
*Manage significant annual IT contract for hardware, software, and IT outsourcing.
*Executed change management strategies to creatively overcome challenges presented through company spinoff of Kimberly Clark health care line, quickly learning processes of business in disarray, creating critical documentation, completing procurement purchase order requisitions, reviewing and approving billing invoices, reviewing and intervening on credit holds, and maintaining critical flow of goods and services.
*Crafted successful plan for contract discovery of 128+ identified IT suppliers while maintaining and supporting current environment of 130+ new requests.
*Maximized revenue through contract review that resolved discrepancies and realized 3.5% in savings.
*Spearheaded the development a SharePoint site to improve user experiences and share knowledge.