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Evelyn Cardoza

Evelyn Cardoza

Assistant Manager

Sheraton Park Hotel

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Sheraton Park Hotel

Assistant Manager

- manage scheduling of staff
- work with management and staff to provide excellence in customer service
- insure proper employee training
- resolve issues related to both staff and customers
- forecasting

Career medium 03
Career
Career medium 04

Sheraton Park Hotel

Lead Cashier

- proactive in counting money before a shift began to avoid miscalculations at the end of the shift
- greet and welcome customers
- resolve and address customer complaints
- maintained and insured proper control of floor
- responsible for overseeing the restaurant when management was out

Career

Farrell's Ice Cream Parlor

Server/ Trainer

- insured that customers received food promptly and accurately all while providing a fun atmosphere
- very personable and outgoing to ensure the highest degree of customer service
- take orders
- deliver food
- clean tables
-work closely with other wait staff and kitchen staff to ensure the restaurant was operating efficiently

Career medium 03
Career
Career medium 03

Vino Volo

Assistant General Manager

- bought, sampled, priced, and distributed wine
- negotiated contracts
- managed scheduling if staff
- planned wine tastings
- payroll
-performed mid month and end of month inventory/ inventory control/ inventory reconciliation
- arranged promptly delivery of all merchandise
- hired and trained staff
- dealt with staff and guest issues

Career

Cafe Tu Tu Tango

Server

Cal State Fullerton

Psychology

Santa Ana Community College

AA, Liberal Arts

Santa Ana Community College

AA, Psychology