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Ervisa Bilali

Ervisa Bilali

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The Michael J. Fox Foundation for Parkinson's Research

Administrative Assistant

Assisted Human Resources officer by scheduling and coordinating candidate interviews

Created new hire personnel files and updated confidential and benefits information

Maintained confidentiality when reviewing requests from individuals to the Foundation

Collaborated with Communications Department to draft and develop template correspondence

Provided outstanding service to employees and internationally renowned research scientists

Performed logistical, clerical and administrative support for events, conferences and meetings for 70-person office

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Career
Career medium 06

TD

Personal Banker

Developed and maintained excellent customer relationships by providing financial advice, opening personal and business accounts, guiding loan and mortgage applications

Interacted with clients face-to-face and by phone to determine their financial needs and offer product and service recommendations

Achieved and exceeded monthly sales goals by cross-selling high net worth clients into other bank products

Excelled at “mystery shopper tests” designed to evaluate employee performance and customer service

Trusted as a branch key holder responsible for branch opening and closing procedures

Career

M&T Bank

Operations Associate III (Commercial Mortgage)

Promoted within six months.

Initiated pay-off letters for large commercial loans by analyzing legal documents to be sent to attorneys

Prepared renewal memorandums for matured loans for senior management approval

Monitored monthly mortgage payments to prevent possible delinquency and communicated to clients

Managed client’s inquires about ACH payments and late charges

Arranged credit files and updated daily and monthly reports

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Career
Career medium 04

Bong Hwa, Inc.

A/P-A/R Clerk & Collection Analyst Assistant

Accurately calculated USD transactions in the forms of checks, factors and COD’s to update the Accounts Receivable analysis report daily

Reviewed Accounts Payable reports daily, made collection calls and mailed collection letters

Career

City University of New York-Baruch College

Bachelor of Business Administration (B.B.A.), Finance and Investments, Communication Studies