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Erric Davis

Erric Davis

Criminal History Inquiry Unit Technician

Texas Department of Public Safety

Austin, TX

Experienced Notary Public with a demonstrated history of working in the legal services industry. Skilled in Sales, Navy, Emergency Management, Communication, and Maritime Safety. Strong professional with a Bachelor’s Degree focused in Business Administration and Management from Concordia University Texas.

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Texas Department of Public Safety

Criminal History Inquiry Unit Technician

• Criminal History Inquiry Unit Technician responsible for performing advanced customer service work, providing technical support and training to over sixty thousand internal and external customers. Expertly provides concise training to customers and client agency representatives, clearly defines regulatory policy and procedures, and interprets specific legislative codes and statutes. Provides proficient technical assistance to individuals having access to all databases.
• Utilizes critical thinking skills by thoroughly evaluating, interpreting, and implementing state and federal statute, and determines eligibility of agencies and their designated personnel for access to highly confidential criminal history record information and databases. Meticulously researches eligibility and requests required documentation, to allow agency access to secure website.
Instrumental in developing standard operating procedures, guidelines and manual used to enhance customer and new employee knowledge base.
• Exhibits exceptional customer service by responding to multiple phone, email, letter and fax inquiries, both internal and external non-criminal and criminal justice agencies, to include public, local and state agencies, and law enforcement. Evaluates criminal history records to determine whether an individual meets the criterion for utilization of the applicable secure website. Compiles and review information obtained from databases and spreadsheets to ensure the accuracy of retrievable data and the generation of statistical reports.
• Disseminates certified fingerprint cards and criminal history responses to appropriate individuals, entities and courts per applicable state statute.

Integrity Notary Mobile Service

Notary Public and Certified Signing Agent

• Commissioned Notary Public for the State of Texas with over four years of experience. Very detail oriented ensuring loan documents have been properly executed for over 1000 completed closings. Ensuring consummate pride is taken in producing error-free finalized loan documents.
• Customer service oriented, often advises borrowers regarding loan process and procedures at the closing table when necessary. Consistently maintain strict adherence to all contracts, laws, rules and regulations as required by the governing industry. Skilled in statistical concepts, methods, mathematics accurately with numerical detail and highly adept in effective communication and written skills.
• Responsible for administering general notary and loan closing services for lenders, title insurance companies, attorneys, brokers, and others working in the legal, mortgage or real estate markets, nationwide. Types of closings include: refinance loans, purchases (buyer, seller, and cash), Home Equity Line of Credit Loans, Veteran’s Administration Loans, Federal Housing Administration Loans, reverse mortgages, commercial properties, construction loans, and auto title loans.