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Erin Haase

Erin Haase

Marketing Committee

Downtown Welland BIA

Public Relations Student

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Downtown Welland BIA

Marketing Committee

Career medium 06

Aviva Canada

Claims Adjuster

- provided exceptional customer service.
- worked quickly and efficiently under pressure.
- built rapport with customers over the phone.
- engaged in active listening to understand and resolve customer concerns.
- provided comprehensive explanations of complex material (Ontario Auto Insurance Policy).
- handled many duties simultaneously.

Career

The Bombay Company

Retail Sales Associate

- utilized suggestive selling.
- responsible for opening and closing the store.
- worked as part of a team.
- inventory duties.
- cash handling/credit sales
- decor consultant.

Career medium 01
Career
Career medium 02

The Bombay Company

Assistant Sales Manager

- managed a sales team of approx. 20 people.
- understood and met company goals.
- responded to customer issues and grievances.
- hired and trained new staff.
- completed various administrative duties, such as scheduling and sales records.
- visual merchandising.

Career

Brock University Centre for the Arts

Bar Coordinator

- worked in an extremely fast-paced environment.
- maintained inventory levels.
- managed a small staff.
- worked to time constraints.
- cash/credit sales.
- smart serve certified.

Career medium 03
Career

Niagara College

Graduate Certificate, Public Relations

Brock University

Bachelor of Arts (BA), English Language and Literature/Letters