University of Michigan Hospitals and Health Centers Security Services
December 1994 — Present
Hiring, Training and Retention Manager, 2004 – Present
Rank of Lieutenant. Market title - Administrative Manager Associate Healthcare, Responsible for the departments’ human resources tasks. Oversees and conducts all hiring and promotional processes for the department. Oversees and tracks all training for the department. Conducts multiple training sessions on a variety of topics. Researches and creates original training for the department and the health system. Designed, created, and maintains three web pages for the department. Preforms direct supervision. Helped to establish the institutions work place violence prevention program.
Rank of Sergeant. Conducted criminal, non-criminal and administrative investigations for the institution. Reduced loss and limited liability for the institution in a multitude of ways. Assisted with uniformed operations direct supervision. Utilized state of the art surveillance and alarm systems.
Lead Security Officer, 2001- 2003
Rank of Corporal. Charter member of the departments loss prevention unit. Conducted complex investigations. Wrote complicated and detailed reports. Testified in court and administrative hearings. Conducted covert and overt surveillances. Created, piloted, and maintains the departments’ PDA program.
Security Officer, 1994- 2001
Provided security for the health system. Worked directly with health care staff to manage aggressive and violent patients, visitors and staff. Conducted complex criminal investigations utilizing state of the art CCTV, access control, and alarm systems.