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Erick Sousa Goncalves

Erick Sousa Goncalves

Retail Channel Trainer

TMF Group at Apple

São Paulo

Apple Sales Trainer

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TMF Group at Apple

Retail Channel Trainer

Responsible for supporting the business in the delivery of training for key Partners and Distributors using a variety of techniques, including facilitation, presentations, on the floor training, role-plays, hands-on labs, and self-directed learning materials. Being responsible for insure that the highest levels of customer service, satisfaction, and integrity are being delivered on a continual basis.

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Career
Career medium 06

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