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Erica Tittsworth

Erica Tittsworth

Customer Service/Order Entry

Lafayette 148, New York

Brooklyn, NY


Jimmy Choo

Accounts Payable Specialist

Code and enter invoices into SAP and obtain approval for payment with the appropriate support
Make vendor payments in a timely and accurate manner
Set up and maintain vendor master data
Resolve discrepancies with vendors
Initiate check, ach and wire clearings
Research open invoices
Assist in monthly closings; calculate percentage rent, enter associates commission, bank reconciliations, enter inventory journal entries
Answer vendor and internal customer inquiries
Reconcile petty cash and expense reports for stores

Career medium 05
Career medium 06

Macy's Herald Square

Sales Associate

Maintain customer service and selling as a priority
Demonstrate knowledge of store products and service
Practice suggestive selling, offering every customer related items in order to drive multiple unit sales
Understand and properly excite all systems and procedures to ensure a quick and efficient transaction
Handle returns and consult managers when there may be an issue
Share equally in the operational responsibilities of the department as customer traffic allows
Maintain merchandise presentation and ensure merchandise is replenished on the sales floor
Assist in the training of new employees and POS and department procedures


Marc Jacobs

Freelance Data Entry

Enter stock and reorders in a timely and accurate manner during market week
Print and check orders for accuracy
Correct and edit orders
Assist with any administrative duties when needed

Career medium 05
Career medium 03

Lafayette 148, New York

Customer Service/Order Entry

Confirm and enter stock and reorders for speciality boutiques
Process all return requests within a timely manner with the appropriate approvals
Support Sales Representatives with any help they need regarding truck shows, shop dates, and special orders
Work along with the Vice President of Sales to solve any merchandise and retail issues and complaints
Answer customers service calls regarding merchandise and locating items for them to purchase


University of Tennessee, Knoxville

Bachelor of Science, Human Ecology, Retail and Consumer Science