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Erica Ferguson

Erica Ferguson

Aurora, CO






Loan Representative III

Maintain compliance standards through the completion of various reconciliations, reports and special projects.

Principal Responsibilities:
Perform quality control functions
Ensure integrity of data and information
Contact customers on accounts
Verify all customers documentation is accurate to file a proof of claim
Research and correct issues in an appropriate time period

Career medium 05
Career medium 04


Loan Representative II

Respond to customer inquires regarding general student loan issues & questions. Responsible for the verification and research for each loan.

Principal Responsibilities:
Respond to customers calls by accessing Loan Servicing and/or originations systems
Resolve issues and complete document transactions
Utilize imaging systems
Monitor and maintain various documents


Centrix Financial

Communication Specialist

Liaison between Loan Processor and Automative Dealerships.

Principal Responsibilities:
Verification of important confidential documents
Make outbound calls to dealership on missing documents
Process paperwork in a timely manner to get loan approved
Process payments to accounts

Career medium 03

Central High School

High School diploma