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Eric Buker

Eric Buker

Desktop Engineer

BAYADA Home Health Care

Abington, PA

Technical Director at Macsimization

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BAYADA Home Health Care

Desktop Engineer

BAYADA Home Health Care

Web & E-mail Administrator

Robert Half Technology

Contractor

Career medium 01

Macsimization

Technical Coordinator/Owner

Macsimization is a business that is responsible for configuration and integration of Apple products. As technical coordinator, I was responsible for the consultations, and for the onsite setups. I have had the opportunity to work with clients from all different backgrounds. With setups as easy as home networks and single system environments, to the more complicated roaming home directory setups. I was also retained by a condominium to install and maintain a private network for their business needs. While consulting, I performed basic troubleshooting and phone support for a number of small and medium businesses.

Career

Apple

Mac Genius

As a Mac Genius, I was in daily contact with a very diverse customer base, and helped solve any and all issues they had with Apple products. My job was to use a limited amount of face time with the customer to diagnose and repair both hardware and software issues they may have been experiencing. After completing my day servicing customers at the Genius Bar, I would also diagnose and repair any Apple product awaiting triage, including iPods, iPhones, and all Apple computers. Throughout the repair process I was also responsible for documenting all of the encounters and repairs in a Peoplesoft database.

Career medium 06
Career
Career medium 02

Apple

Assistant Store Manager

I was responsible for the daily management of store employees. I was also responsible for opening and closing the store, which included handling daily deposits of cash. During my time as a manager, I was tasked with maintaining sales goals and facilitating special events held at our store including camp, school nights and musical guests.

Career

University of Central Florida

Bachelors of Science Associates of Science, Chemistry, Business

University of North Florida

Associate of Science (A.S.)