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Enjoli Ruley

Enjoli Ruley

Coach

Liberty Belles Volleyball Club

Crum Lynne, PA

Call Center Supervisor at Valley Forge Casino Resort

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Liberty Belles Volleyball Club

Coach

Leading a group of 10-12 girls, ages 12-18 in practices and tournament. Maintaining order as well as positive moral amongst players on my team and parents.

Career medium 03

Valley Forge Casino Resort

Call Center Supervisor

Managed a call center team of 10 agents, interviewed and hired based on scheduling
and business needs. Trained and motivated employees to meet and exceed customer service expectations. Monitored the quality of employees’ work to meet company guidelines. Successfully handled complaints from customers that were escalated from agents, which resulted in continued patronage.

Career

Progressive Financial Services

Garnishments

Make outbound calls in order to obtain payment on federally defaulted loans and receive inbound calls in order to set up voluntary monthly payments or settlements.

Career medium 05
Career

Delaware County Community College

Johnson C. Smith University

Elementary Ed