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Emma Griffiths

Emma Griffiths

Norwich, England

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Dune London

Duel site manager

Currently I am a duel site concession manager for Dune London, working in both Norwich and Ipswich debenhams I am responsible for the day to day running of both sites my responsibilities are;

• managing a sales focused team to maximise sales and ensure efficiency
• delivering excellent customer service
• achieving and exceeding sales targets and company key performance indicators
• ensuring all visual guidelines are implemented and making commercial decisions
• management of wage costs and staff turnover
managing all staffing issues such all interviewing potential staff, conducting performance reviews and appraisals as well as planning and providing training and development
• Managing stock levels and reacting to market trends
• monitoring local competitors
• completion of trade reports and area trade reports
• figure updates for my area with the company
• conduct regular self assessed audits

Career medium 01
Career
Career medium 05

Karen Millen

Assistant manager in training

I first started at karen Millen as a part times sales assistant, within a year I was promoted to senior sales and then 10 months later to assistant manager in training. My responsibilities were;

• assisting manager in day to day running of the store
• meeting and exceeding targets
• maximising sales and profit
• key holder opening and closing the store
• monitoring store issues including health and safety
• development of staff
• visual specialist implementing visual guidelines and window displays
• managing stock levels
• motivating team

Career

Long Stratton after school club

Play worker

My role was to help and look after children 15 children between ages of 4 to 14 my responsibilities were;

• help plan and organise activities
• food hygiene
• customer service
• creating a safe and fun environment
• cash handling
• advertising
Completion of invoices and statements

Career medium 02
Career

Stradbrooke high school

9 GCSES grade C and above
GNVQ itc (computer tec) pass grade