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Emily Mastrantonio

Emily Mastrantonio

Marketing Communications Specialist

Neighbors Federal Credit Union

Baton Rouge, LA

Marketing Communications Specialist at Neighbors Federal Credit Union | @NeighborsFCU





Neighbors Federal Credit Union

Marketing Communications Specialist

Responsible for the management of the credit union’s social media presence and content marketing strategies with the purpose of increasing member engagement and driving the sales process. Produce the credit union’s press releases and maintain relationships with relevant media outlets and vendors.

Career medium 06
Career medium 03

Global Data Systems

Marketing and Communications Specialist

• Researched messaging, products, services, personnel, market share and development.
• Identified new lead opportunities from the various channels from which they are procured.
• Emailed marketing blasts.
• Created, deployed and managed content and messaging for GDS Corporate Website, SharePoint site, Facebook page, LinkedIn page and YouTube page.
• Created articles, press releases, announcements, references, case studies and print advertising associated with our campaign strategies.
• Participated in all of the variables involved with GDS exhibiting its products and services at local, regional and national trade shows & conferences.
• Managed GDS vendor/partner relationships.
• Planned live events - physical seminars, lunch-n-learns, after-hours events where clients and/or prospects are invited for a specific purpose to stimulate demand generation activities, inform and educate on a variety of topics.
• Assisted in the product development process.


eQHealth Solutions

Communications Specialist

• Designed and modified print and audio/visual materials to meet corporate objectives.
• Coordinated communication efforts including writing, editing, producing and distributing publications, internet/intranet content and audio/visual presentations.
• Supported creation of newsletters, newsflashes and corporate communication initiatives.
• Create posters for display and bulletin boards for conferences and events.
• Work directly with Communications Director in preparing written and verbal communications, publications, presentations, event planning and recognition events.
• Prioritized and addressed requests and assignments in a professional manner to develop cooperative relationships and to ensure that customer confidentiality is assured.
• Assisted in the implementation of quality improvement initiatives.
• Assisted co-workers in the completion of tasks and assignments to ensure continuity of service.
• Oriented new co-workers and actively support teamwork throughout the company.
• Created and managed blog posts weekly for health care blog.
• Managed all social media sites.

Career medium 03
Career medium 01

St. Joseph Holdings

Media Relations Coordinator

• Assisted with media creation, including brochures, promotional items, forms, press releases and television, radio and newspaper spots, for all three sister companies and their individual branches throughout the state.
• Documented Patient Care Representatives’ daily progress.
• Maintained all three sister companies social media sites.
• Filmed, edited and produced training videos.
• Administrator for Amplicare Admit/Referral Software.
• Monitored, recorded inventory for all promotional items.
• Oversaw physician set-up and login for Allscripts Physician’s Portal.
• Managed student worker weekly.


The Walt Disney Company

Character Performer

• Brought to life legendary Disney characters daily at the Walt Disney World Resort parks.
• Communicated with guests and peers daily.

Career medium 04

The Walt Disney Company

Attractions Cast Member

• Received comprehensive customer service training with opportunity to apply training into daily environment.
• Built transferrable skills that included relationship building, written and verbal communication, time management and problem solving.


Chi Omega Fraternity


• Made executive decisions for a group of 226 women and worked to increase and maintain chapter morale.
• Organized and led weekly chapter meetings and personnel meetings.
• Led and managed chapter operations, including philanthropy efforts and academic excellence.
• Organized activities to build relationships within the chapter.

Career medium 05

Louisiana State University

Minor, Business Administration and Management, General

Louisiana State University

Bachelor of Arts (B.A.), Mass Communication/Media Studies