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Emily MacKenzie

Emily MacKenzie

Client Partner

Webcertain

York, United Kingdom

Experienced Business and Client Development Professional working in the Translation and Language Services industry. My intense passion for Languages and Linguistics led me into the wonderful world of Translation and I couldn't be happier! With a strong academic background in English Language and Linguistics, and a decades' ...

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Webcertain

Client Partner

Webcertain Translates Ltd

www.webcertaintranslates.co.uk

"Quality - At the heart of what we do!"

Webcertain Translates provide a first class translation service and aim at building a partnership with our clients based on trust, warmth and professionalism. Thanks to the extensive experience of fully qualified, professional translators, we offer the full spectrum of European, Scandinavian and all Asian or Far Eastern languages.

***Client Development Activities***
* Developing New Business Opportunities across Existing Client Portfolio
* Working with Project Management Team to grow Key Accounts
* Developing & Improving Client-specific Translation Workflows
* Strong Focus on Client Retention
* Client Facing Role
* Arranging & Leading Client Meetings
* Customer Relations
* Forecasting Annual Client Spends
* Up-selling & Suggesting New Services to meet Client Needs

Webcertain

Business Development Manager

Business Development Manager for Webcertain Translates Ltd.

***Business Development Activities***
* Generating New Business
* Cold Calling
* Email Marketing
* Inbound Enquiries
* Lead Qualifying Calls
* Proposal Writing & Quotes
* Writing RFP Responses for Public & Private Sector Tenders
* Strategic Planning to Fulfil Clients' Requirements
* Working with Account Management & Project Management Teams to Meet Clients' Needs
* Brand Ambassador
* Developing New Services

***Additional Activities***
* Support Assistant for Webcertain's Online Project Management Portal, Global Central
* Contributor to Webcertain's Multilingual Search
* Researching & Writing Blogs
* Researching & Contributing to Guides for Webcertain's International Digital Hub
* Contributor to Webcertain TV
* Contributor & Researcher for Webcertain News Bulletins
* Speaker at Webcertain's International Search Summit
* Representing Webcertain at Exhibitions & Conferences