St. Charles Youth and Family Services
FISS Program Assistant
October 2012 — Present
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FISS Program Assistant at St. Charles Youth and Family Services
Sales Invoicing, filing, and copying.
Trained back-up employees. Organized new and incoming sales paperwork, entered all applicable information into databases, scanned all information into digital files, and prepared sales for the production department. Answered phones, performed basic filing faxing, and copying functions, and performed miscellaneous duties for the sales and production departments.
Answered phones and performed general data entry. Dealt with customer issues and complaints. Memorized and implemented debit, credit, and gift card regulations, fees, and usage terms. Replaced, reissued, and arranged for delivery of new, replacement cards, or checks. Activated, replaced, and closed existing customer accounts.
Worked in sales floor, cashier, front desk, advertisement
setup, phone operator, film development, and food preparation departments.
Handled cash, processed merchandise returns, answered phones, and organized
inventory and new displays, as well as processed various types of film and
Handled cash and guest transactions, maintained inventory,
stocked displays, and organized the jewelry department.